Search Métropole d'Aix-Marseille-Provence Hotels

"We have sent a message requesting shuttles to the airport for the next day. Upon check in, we were told that since we booked the hotel room through Expedia that the hotel staff does not read messages from Expedia. By then the shuttles we needed the next day were fully booked and we had to take a later one which was close to our flight time. We found the woman was rude and disinterested in our situation. She said you can just walk to the airport. I would never stay at this hotel again."

"Très bien"

"Very friendly and helpful staff, and everything was spotless. The breakfast was varied and tasty, and the air conditioning was very effective. There were a few minor issues that didn’t affect the quality of our stay but may be relevant for others: I found the bed a little too soft, and thanks to the raised platform around it, a little too low. The bedside lights seemed to still glow even when switched off, and there were no in-room tea-making facilities or safe. The lift was quite small and only started from first floor up so would not be suitable for those with mobility issues. These did not affect our stay in any major way as everything else was perfect and you can tell the staff care and provide the best service they can. And the view is fantastic with no noise audible from the very busy street below!"

"Knowledgeable staff, great location"

"Reception staff was so friendly and helpful. Clean rooms, excellent service."

"Very nice hotel. Perfect location"

"Basic but good"

"Very basic hotel. Front desk staff was helpful. They arranged a taxi to the airport for me. They advertised 24 hour food services which wasn't the case. The hotel is directly behind the train station. The walkway to the hotel entrance smelled of dog feces. "

"The major criticism is to charge 1 euro for the luggage weight check Very petty and for ref in asia it is a complimentary service . Be élégant please and stop this attitude"